Settling into a new country can be both exciting and overwhelming—especially for youth navigating cultural differences, language barriers, and unfamiliar systems. That’s where the Recreation Engagement Action Connection Hub (R.E.A.C.H.) Program steps in.
Offered to newcomer youth between the ages of 15 and 24 who hold permanent residency or are government-assisted refugees, R.E.A.C.H. provides settlement and employment support services that are designed to empower, inform, and connect.
The R.E.A.C.H. Program exists to help youth overcome the many challenges of building a life in Canada. With a focus on both settlement and employment, the program ensures that young newcomers receive the guidance they need to integrate into Canadian society with confidence.
Settlement services include one-on-one support with essential needs such as housing, healthcare, education enrollment, and access to social services. Participants also receive orientations on life in Canada, rights and responsibilities, and community resources. With personalized settlement plans and outreach-based services, youth gain language support, cultural adjustment help, and critical advocacy from experienced caseworkers.
In collaboration with local partners, R.E.A.C.H. also offers weekly English Conversation Circles, helping youth improve their language skills in a supportive and social environment. A Homework Club, supported by volunteers from Simon Fraser University, provides additional academic assistance and mentorship.
Preparing Newcomers Youth for the Workforce
The program’s second stream, the Employment Program, is a 12-week initiative focused on preparing youth for Canada’s job market. It includes:
- Five weeks of in-person workshops covering resume writing, conflict resolution, budgeting, employee rights, and more
- Interview coaching and job placement preparation
- Four weeks of volunteer work experience with local employers
- Choice of one short-term certification such as First Aid or SuperHost is offered
- A graduation ceremony and certificate upon completion
Participants commit to attending workshops Monday through Thursday and must complete at least four hours per week of volunteer work during the placement period. Many go on to receive job offers from their placement employers, making this program a strong launchpad for future employment.
Open Access and Personalized Support
Youth can self-refer or be referred to the program by schools, agencies, or community members. Once a referral is made, intake assessments help determine where support is most needed—whether that’s language training, community connection, or employment preparation.
Outreach workers often face challenges such as language barriers and limited access to technology among youth participants. In response, R.E.A.C.H. offers interpretation services and runs a tablet loaner program to help youth stay connected and complete schoolwork or job searches. Laptops are also available for use on site.
Due to high demand, some youth are placed on a waitlist, but those with urgent needs may receive immediate support.
Measuring Success Through Outcomes—and Stories
Funded by Immigration, Refugees and Citizenship Canada (IRCC), R.E.A.C.H. operates under clear performance metrics, including the number of youth served, duration of service, and types of outcomes achieved. Monthly reports ensure the program is consistently monitored and evaluated.
But beyond the numbers, success is best measured in the real-life stories of youth who’ve thrived through the program.
One Youth’s Journey: HN’s Path to Confidence and Employment
HN arrived in Canada with limited English and no work experience. Determined to support his family and pursue his goals, he joined the R.E.A.C.H. Employment Program while completing his high school studies.
With support from caseworkers and facilitators, HN gained the confidence to write his first resume and cover letter. He practiced interviews, developed professional skills, and took part in meaningful conversations with his peers during workshops.
HN’s volunteer placement at Big Box Outlet Store proved to be a turning point. Under the mentorship of store manager Dave, HN received hands-on training, encouragement, and structured guidance. By the end of the placement, HN had proven himself as a reliable and motivated worker. A regular customer noticed his dedication and, after speaking with the manager, offered HN a job—fulfilling his goal of becoming financially independent.
This success was made possible by the welcoming and empowering environment Dave created—an environment he has extended to more than 25 youth through his ongoing partnership with the REACH Program. In acknowledgment of his outstanding mentorship and unwavering commitment to supporting newcomer youth, Dave was honored with a Certificate of Recognition from Pacific Community Resources Society (PCRS), celebrating his vital role in both individual success stories and the overall impact of the REACH Program.
Looking Ahead
As the R.E.A.C.H. Program continues to grow, its mission remains focused: to help newcomer youth not just survive but thrive in their new communities. With the right support, guidance, and opportunity, these young people are not only building new lives—they’re shaping the future of Canada.
Interested in connecting a youth with R.E.A.C.H.?
To learn more or make a referral, here.
