Strategic Plan

The PCRS Strategic Plan for 2023-2026 was informed by our staff, the participants and communities we serve, it lays out a path forward for PCRS as we continue to work towards our Vision of seeing Everyone thriving in strong, healthy communities.

Strategic Goals

Build Trust by being transparent, accountable, and dependable

Build Resilience by focusing on the foundations and strength of individuals and systems

Enhance Well-being by rooting decisions in our values and long-term impact

Our Focus

Our People are supported to be successful in life and work, and to be engaged leaders within our organization and community.

  • Enhancing staff/volunteer training programs that supports the delivery of excellent services.
  • Establishing a leadership model and career pathways that recognize skills and encourages professional and personal development.
  • Providing fair, competitive staff compensation and benefits.

Our Participants experience impactful, relational, person-centred services in every interaction and with every action we take.

  • Encouraging high levels of participant engagement and seek meaningful input and feedback that is built upon.
  • Developing performance metrics to measure impact and celebrate success.
  • Applying evidence-based standards of practice that support ongoing program and service improvements.

Our Community has a voice and we listen for it. We are leaders and allies in community and work in partnership to create positive social change.

  • Implementing an Indigenous Cultural Safety Plan and Equity, Safety, and Inclusion Plan.
  • Recognizing community needs and responding with service initiatives through a values-based incremental growth model.
  • Understanding PCRS impacts to the environment and reducing negative climate impacts.

Our Organization has a culture and capability that is trusted, resilient and sustainable by enhancing our foundational frameworks, systems, policies, and practices.

  • Strengthening PCRS’s agility and resilience by enhancing operational systems, organizational knowledge retention and infrastructure.
  • Integrating PCRS’s risk management program throughout the organization.
  • Ensuring that PCRS is identifiable to stakeholders as a values-based organization that delivers long-lasting impacts in defined service areas.

Our Foundation

Maintain a culture of service, engagement, reconciliation, ally ship, accountability and trust.

Recognize and celebrate the successes of our people, participants, and community.

Build knowledge and systems frameworks to support informed decision making and service excellence.

Our Methods

Take the time to identify the core issues rather than only addressing symptoms.

Approach decisions through the lens of our values and with a vision towards building trust, resilience, and sustainability.

Clearly identify goals and measurable outcomes, be accountable and celebrate successes.

Annual Reports

The PCRS Annual Reports provide a brief overview of the work we have done across various communities in the lower mainland.

















About PCRS

Pacific Community Resources Society (PCRS) has been providing social services for over 39 years across BC, in education, employment, housing, substance use, mental health, and youth and family support services.

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