Immediate Response Program (IRP)


The program provides immediate support from Family Counsellors with flexible schedules to visit families at work, at home, and in the community to support the function of the entire family.

The IRP program helps families come up with solutions to conflicts with their teens. The counsellors work to support everyone in the family through communication, education, resources and mediation.


Participant Quote

“I now know better ways to talk to my teen. Thank you for helping our family”




IRP provides support to families in Surrey who are experiencing a crisis in parent-teen conflict.

Entrance Requirements

Referrals come from the Ministry of Children and Family Development (MCFD) (Social Worker, Mental Health Clinician, or Probation Officer).


CCYH (City Centre Youth Hub) at 10453 Whalley Blvd or NYH (Newton Youth Hub) 114-13479 76th Avenue


Monday to Friday with evening sessions available.


Typically a session is an hour.

You will have the same counsellor for the duration of support.

Extensions to service may be granted if the social worker, family and counsellor feel it necessary.

Next Steps

For more information please see the 

Referral Form
  • 1 (604) 592-6200