French Version

As a Job Seeker, services are based on your individual needs. If you feel independent in your job search, but could benefit from accessing a full-staffed and equipped resource centre or some Job Search workshops, check out our Self-Serve services.

Self-Serve Services include:

  • A staffed Self-Serve Resource Area
  • Self-Serve Job Search and Employment-Focused Workshops
  • Job Search and Job Start Financial Supports when determined by the Employment Program of British Columbia (EPBC) Service Provider as essential and when a Client has no other means available to access needed supports

If you feel you require more intensive services and support than Self-Serve Services to gain employment, Case Management services are available at the WorkBC Employment Services Centre for eligible job seekers.

Case Management is a collaborative process between a Case Manager and a Job Seeker to support labour market participation.

The Case Management process involves:

  • Assessing your Employment Readiness and employment-related needs
  • Assisting you to identify a realistic and achievable Employment Objective(s)
  • Developing a mutually agreed to Action Plan to support you to achieve Employment Objectives
  • Providing employment counselling, services, and, Financial Supports (where identified as needed through a Financial Needs Assessment) to assist you to achieve Labour Market Attachment
  • Supporting and monitoring your progress through regular follow up to Action Plan completion and until you have successfully achieved and maintained a Labour Market or Community Attachment outcome.


All unemployed British Columbians who live in the area and are eligible to work in B.C. can access services.

Not sure which centre to go to? Visit WorkBC’s interactive Employment Program Map to find out which Employment Service Centre (ESC) serves your community.

Unsure if you qualify? For more information about EPBC eligibility requirements, visit the Client Eligibility page on the WorkBC website.

Our staff are here to ensure that everyone – including immigrants, youth, Aboriginal people, Francophones, and persons with disabilities– has access to quality supports and services so they can get back to work quickly. Should you have any questions about our programs or services, we encourage you to contact us via telephone, email or by coming to the WorkBC Employment Services Centre.

Labour Market Information

When thinking about employment, accurate and up-to-date Labour Market Information (LMI) is key to opening doors to sustainable employment. Labour Market Information is a valuable resource used by everyone including Job seekers, service providers, employers, educators, researchers and policy makers to make informed decisions.

Labour Market Information on community demographics, industry profiles, and growing trends can help you make an informed decision by telling you things like:

  • Where the jobs are and which industries are hiring
  • What skills employers are looking for
  • What working conditions and average wages are for specific industries
  • What education and training you need for specific jobs
  • Which industries are showing the most job growth

There is a lot of Labour Market Information out there and it can be overwhelming. Below are some links to resources that are dedicated to providing detailed LMI for regions and communities across British Columbia.

French Version