Specialized Staff Resource – Surrey (Job #8420 – 1005)
Regular Full Time (35 hours/week) (Grid 13)
PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program including nutrition awareness, stress reduction, and tools to assist our staff with maintaining work-life balance. We take care of our people who take care of the people we serve.
The Live-In Home Support Worker is a member of the residential team which is responsible for the direct care of youth placed with Pacific Community Resources. This new program will provide care for one or two youth in the Fraser Region who are deemed high risk due to alcohol or drug use. Core responsibilities include: assisting in stabilization by providing basic care and supervision to youth, on and off-site; participating in the assessment and planning for each youth; and taking a leadership role while on shift, including organizing household duties. This position requires a sound understanding of both normal and delayed or problematic development and behaviour, levels of care and standards. This position requires an understanding of substance abuse issues and harm reduction.
This position is a live-in position for seven days (four days on, three days off and three days on, four days off) in a 14 day period. An outreach staff will also be available daily for a limited number of hours. Adherence to standards of professional practice and the ability to work independently is essential. All Live-In Home Support Workers receive free room and board during work periods. It is expected that Live-In Home Support Workers will receive breaks from the house on a daily basis, as conditions permit for example when participants are in school or in programming.
1) Maintain a Safe and Supportive Environment and Provide a High Standard of Basic Care:
- Assist in admission and orientation routines for new admissions.
- Conduct safety inspections of belongings in line with agency policies, to help ensure that sharp objects, drugs, etc., are not brought into the house.
- Participate in the development of a care plan for each youth in the program.
- Administer medications to youth in accordance with program policy and procedures.
- Assist in planning and managing daily structure and routines (i.e., wake-ups, school, meals, daily chores and tasks, bedtimes, etc.).
- Involve youth in enhancing and developing various living skills, such as meal preparation, cooking, budgeting, shopping (food, clothes, etc.), gardening, hygiene, etc.
- Monitor activities of youth on and off-site, unless directed otherwise by care plan or management strategies.
- Act as a positive role model for youth and assist youth in developing values of honesty, self-assertiveness, respect for others, a democratic viewpoint, lack of dependency on drugs, alcohol and self-abusive behaviour.
- Apply a range of behaviour management strategies, consistent with logical consequences, standard practices, and agency policy.
- Identify potential crises and take steps to intervene effectively to prevent and/or diffuse these situations.
- Support youth toward the completion of goals established by the youth and PCRS.
- Takes responsibility for monitoring the health of the youth and recommending appointments with relevant professionals, as necessary.
- Transport youth to and from appointments and activities.
- Monitor visits by family/friends of youth (if required)
- Organize and participate in the provision of developmentally appropriate activities.
- Comply with agency financial policies and program petty cash procedures.
- Maintain good safety practices and employ a preventative approach.
- Identify and manage Critical Incidents according to agency policy.
- Handle emergency situations in accordance with policy, including documentation.
- Maintain communication through prescribed documentation and verbal reports.
- Assist in discharge planning.
2) Assist in the Completion of a Comprehensive Assessment on Youth Involved in the Program:
- As required, timely completion of checklists, questionnaires, interviews, exercises, written and verbal reports, etc., in relation to understanding the youth and their perception of the world around them.
- Assist in the evaluation of care plans and management strategies.
- Assist youth in exploring their actions and reactions to various situations, and assist them in identifying possible alternatives.
- Participate in the evaluation of social skills, life skills, strengths/resiliency, problem-solving abilities, coping patterns, etc.
- Monitor youth’s response to medications and alerting the Nurse/Program Supervisor as required.
- Timely written and/or verbal reporting of information relevant to the assessment of each youth, including observations, communication from other service providers or families, comments or reports from youth, etc.
- Proactively assist youth in making an effective transition to the next resource.
3) Leadership in Organizing Household Duties:
- Organize and complete household tasks (i.e., meal planning; food purchasing and preparation; house cleaning; maintenance; etc.).
- Prepare a room for new admissions.
- Evaluate the clothing needs for youth and in the shopping of new clothing as necessary.
- Maintain the house. and
- Encourage and supervise participation of youth in-house/grounds maintenance, in line with abilities, through promoting a sense of pride and spirit among residents.
- Completion of safety inspections of the house and making recommendations for repairs and improvements; reporting other safety issues regarding the house and grounds as they arise. OSH representative to the home.
4) Contribute to Team Performance:
- Manages own time efficiently and works independently.
- Communicate effectively and professionally within the team, including positive and critical feedback.
- Communicate professionally with other service providers, families/friends of the youth and members of the community.
- Consults with other PCRS staff involved in the participant’s life, and other relevant resources.
- Seek to continue professional development.
- Maintain First Aid, CPR, and basic physical safety skills.
- Attend and participate in staff meetings, committee meetings and agency staff meetings, as required.
- Understands the stresses of the job and takes steps to prevent stress (burn-out).
5) Performance of Duties in Accordance With Accepted Standards of Practice:
- Punctuality in reporting to work.
- Documents all relevant information in the clinical file in accordance with program standard practices.
- Maintain clinical files in accordance with program standards.
- Timely completion of administrative reports (i.e., time sheets, petty cash receipts, etc.).
- Carries out other administrative tasks as assigned.
- Maintains good awareness of agency policies, including periodic review of agency manuals.
- Participate in periodic reviews/evaluations of program structures.
- Makes recommendations to improve program effectiveness and efficiency, as appropriate.
- Assist in orientation of new staff and auxiliary workers.
- Assist in the orientation, training, supervision and evaluation of practicum students and volunteers.
- Conduct aftercare activities (contact with youth after discharge, consult with a new resource, etc.), as directed.
- Conduct follow-up activities (outcome evaluation surveys, etc.), as directed.
- Other duties as assigned.
Academic and Job Experience Required:
BSW Or B.A. in a related field plus one-year related experience, or a Child and Youth Care Diploma plus two years’ experience, or four years’ experience working with high-risk youth.
- Criminal records check including the vulnerable sector (both local and Ministry of Justice) and able to pass the Ministry of Children and Family Development consolidated check
- Current standard first aid certificate
- Class 5 Driver’s license with business insurance use
- Use of own vehicle required. (mileage is paid)
- Driver’s abstract
- Clear and concise communication skills, both verbal and written
- Residential experience with youth
- Learning disabilities training including FASD, ADHD, early childhood education, special needs
- Knowledge of attached theory
- Substance and Sexual abuse training
- Second language prevalent in the Fraser Region
- Trauma-informed practice
Jeet Dhaliwal, Residential Supervisor
Salary Range: $23.31/hour – $26.53/hour, Plus benefit package (100% employer paid)
“PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”