Our agency staff leadership team members are dedicated, experienced, hardworking social services professionals. They have a broad range of skills that ensures PCRS continues to be a leading not-for-profit.

The PCRS leadership team is made up of a diverse group of social services professionals. They provide a range of skills and abilities, working closely together to ensure that PCRS provides quality social services.


Ingrid Kastens, Executive Director

Ingrid Kastens

Executive Director

For the past 37 years, Ingrid has worked in government and community social services. She has served as a sessional instructor at UBC, VCC, Kwantlen Polytechnic University, the Justice Institute of BC, and in Berlin. She is former co-chair of the Sea to Sky Branch of the BC Association of Social Workers, has served on the Boards of Vancouver Youth Theatre and the Federation of Community Social Services of BC, and is currently on the Board of the Child Welfare League of Canada. Ingrid holds a Bachelor and Masters of Social Work from the University of British Columbia. In addition, Ingrid is the mother of a university student, and is an enthusiastic cyclist, hiker, walker, and cross-country skier.

Steve Atkinson, Director of Finance

Steven Atkinson

Director, Finance

Steve has been with PCRS since 2002 and has worked in a variety of positions at all levels of the organization. Before moving to his current position in 2015, he worked for 10 years in Employment Services. Steve has presented at numerous provincial and national conferences on topics such as employment programming best practices, recruitment strategies, website development and collaboration strategies. Steve holds a Master’s in Business Administration from the University of Phoenix and a Bachelor of Arts Degree from Concordia University College of Alberta. Steve sits on the Board of Directors of the BC Career Development Association.

David Piltman, Director of Employment Services

David Piltman

Director, Employment Services

David has worked in the employment services field for over 30 years and he has over 15 years’ senior leadership experience as overseeing employment services, emergency shelters, homelessness initiatives, youth and children’s services, and social enterprise programs. David has extensive experience employment services in proposal development, strategic planning, policy writing, accreditation, budget management and government relations.

Michelle Shaw, Director of Youth Services

Michelle Shaw

Director of Operations Fraser Region

Michelle brings 28 years of leadership and management experience from both government and the not-for-profit sector. She has a strong passion for ending homelessness and creating programming for vulnerable populations. She is the current chair of the Metro-Vancouver Youth Table on Homelessness, and is proud to co-chair the Surrey Vulnerable Women and Girls Working Group. Michelle has expertise in leadership, community and partner development, proposal/grant writing and budget management. She is currently completing her Master’s in Leadership at Royal Roads University.

Steve Esau, Director of Addiction Services

Steven Esau

Director, Addiction Services

Steve has worked in California and Canada as a crisis counsellor with both children and adults. He specializes in addictions counselling, substance affected counselling, trauma counselling, relational therapy, and helping people deal with all levels of anxiety. Steven is a registered clinical counsellor who believes true counselling is walking alongside individuals with an attitude of non-judgment and compassion during a time of need in their lives. He has a double BA in Counselling and Youth Work; a Masters in Marriage, Family, and Child Counselling; and a Certificate in Trauma Counselling.

Deb Anderson Eng, Director of Youth Services

Debbie Anderson Eng

Director, Vancouver Youth Services

Debbie brings 26+ years’ experience leading multidisciplinary teams in developing and managing innovative and complex projects involving multiple stakeholders. Debbie is known for facilitating meaningful youth involvement into diverse civic policy, program development, and elections. Debbie is an experienced facilitator and presenter at City Council, community workshops, and international conferences. Debbie holds an Honours Bachelor of Arts in Human Kinetics and Leisure Studies (Co-op Program) from the University of Waterloo.


DeLois Cook

Manager, Facilities and Sustainability

Amanee Elchehimi

Manager, Vancouver Education Services

Tracey Fraser

Manager, New Westminster Fraser Works Co-op

Ceyda Gultan

Manager, Human Resources

Erin Harvie

Manager, Surrey Youth Services - North

James Musgrave

Manager, Surrey Youth Services - South

George Peterson

Manager, Information Technology

Kuljeet Julka

Manager, Surrey Employment Services

Patricia Leung

Manager, Vancouver Employment Services

Aaron Burnell

Manager, Key Performance, Integrity, and Risk

Valerie Clement

Manager, Operations, Keremeos

Valerie Daoust

Clinical Manager, Ashnola

Devika Ramkhelawan

Manager, Vancouver Addiction Houses